Distributed in the UK by
Shaw Paints Ltd.

Privacy Policy

Shaw Paints Ltd is committed to protecting and respecting your privacy. This policy, in addition to our Terms and Conditions (and any documents referenced therein), sets out how we use and protect any personal data that you provide to us, or is collected by us, when you use this website.

Please read the information carefully to understand our views and practices with regards to your data and how we will treat it. We may update this policy from time to time and will publish any changes here - you should check from time to time to make sure you are happy with the changes.

Shaw Paints Ltd is the data controller for this website.

By using our site, you consent to Shaw Paints Ltd using your data in the way in which is described.

Information we collect

We may collect the following information;

  • Your name

  • Your website username and password

  • Your contact information including email address

  • Details of the transactions you carry out through our website including becoming a registered user, the placement and fulfilment of your orders and entering any promotion or competition.

  • Records of communications you send to us and our responses to you.

  • Details of your visits to the site including traffic data, location data and any interactive features. This is statistical data about browser’s actions and patterns and does not identify you as a person.

  • Your choice about whether to opt in or out of receiving direct marketing from us.

  • Cookies – please see our cookie statement below

What we do with the information we gather

The data that we collect from you is processed by Shaw Paints Ltd staff and/or by our service providers such as courier services, and who may change from time to time. Such staff will be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services.

We may use the information held about you in the following ways;

  • To fulfil any contracts entered into between you and us, such as fulfilling your order.

  • To provide you with information, products or services that we feel may interest you, where you have consented to be contacted for such purposes.

  • To allow you to access any interactive features.

  • To ensure the site is presented in the most effective manner for you and for your computer.

  • To notify you about changes in services.

All the information you provide to us is stored on secure servers.

Your payment transactions will be processed by Barclaycard. Your credit/debit card details are provided directly to Barclaycard and never revealed to us. Barclaycard encrypts your credit/debit card information and operates a secure server.

You can restrict the personal information we collect in two ways – either by opting out of subscription to our direct marketing activities during your account registration process or within your “my account” settings, or by emailing us at info@shawpaints.co.uk to let us know you would like to amend your preferences/unsubscribe.

We will not sell, distribute or lease your personal information to any third parties unless we have your permission or are required by law to do so.

Security

Where we have given you (or where you have chosen) a password which enables you to access certain features or parts of the Site, you are responsible for keeping this password confidential. You must not share the password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

How we use cookies

We employ a third party analytics tool, Google Analytics, to allow us to track activity on this website in order to improve our content and services. You can adjust your browser settings to automatically accept, decline or always ask whether you would like to accept the cookie. Accepting the cookie does not give us access to any data held on your computer. The cookies deployed by Google Analytics do not give us any information that identifies you as an individual and we only use the information for statistical analysis.

Links to other sites

Benjaminmoorepaint.co.uk contains links to third party websites not operated by Shaw Paints Ltd. If you follow a link to another website from benjaminmoorepaint.co.uk, you should note that those websites will have their own private policies, cookie policies and terms and conditions. We do not accept any responsibility or liability for the policies of third party websites.

How to access your information

You have the right to access any of the information held about you, under The Data Protection Act 1998. You can request details of the information we hold about you by emailing us on info@shawpaints.co.uk, by telephoning on 01753 575756 during our office hours (8:00am to 4:30pm Monday to Friday), or by writing to us at our postal address.

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Benjamin Moore, the triangle "M" symbol, Aura, Regal Select, Natura, Green Promise and Gennex are all trademarks of Benjamin Moore & Co.